Completing Eliminations and Walks

Operating Procedure

 

All canine guests will receive "Eliminations" each day to ensure they have a sufficient opportunity to urinate and defecate outside, just like they do at home. This procedure is designed to ensure this service is completed in a safe, friendly, and efficient manner.

 

Eliminations: can be either during playtime, or a walk. This procedure will ensure each dog is out at least 4 times per day. 

Important Notes: 

  • Never leave gates or dog's room doors open
  • Clean rooms if needed
  • If a dog needs to be cleaned, bring them into grooming for a no-charge, quick bath.
  • Eliminations will be started 30 MINUTES after the dogs have been fed.

 

 

Times Outside Chart East, In Between, West, Outside West, North: Luxury Suites, Mini Mansions:
First Time Out Done during AM cleaning Done during AM cleaning
Second Time Out WALK: Started AFTER first group goes out, ~9:00AM. PLAYTIME: individual or group plays must be started by 10:30AM.
Third Time Out PLAYTIME: individual or group plays must be started between 11:00AM to 1:30PM. WALK: starts at 11:00AM, ends at 1:30PM.
Fourth Time Out WALK: starts at 4:30PM, 30 minutes after PM feeds are handed out. WALK: starts at 4:30PM, 30 minutes after PM feeds are handed out.

 

WALKING PROCEDURE

  1. Proceed to lodging guest room.
  2. If a dog is showing signs of aggression or anxiety, please ask for a supervisor to help. Safety is #1 priority! 
  3. Open the door to the room and place a lead around the guest’s neck.
  4. Exit the room, making sure the door is securely shut.
  5. When walking the dog, keep the leash short, and high up on the dog's neck to maintain control, as presented in PackPro.
  6. Walk the guest to the door to get outside.
  • If guest is in Luxuries, Minis, or North, let them off leash in one of our secure play yards - only one dog per yard! Ensure all gates are securely shut.
  • If guest is in East or West, you MUST keep dog on leash at all times when walking them. DO NOT LET DOGS INTERACT WITH EACH OTHER WHEN ON LEASH!
  1. Give the dog approximately 3-5 minutes to do their “business.”
  2. Clean up and dispose of any feces as soon as you see it.
  3. Bring dog back to their room (or other designated area, if cleaning)
  4. Remove the lead and close the door, making sure the room door is securely shut.
  5. After the walk, remove the empty food bowl - leave the food bowl if they haven't finished.
  6. Refill/Top off the water bowl as needed.
  7. Sign off on run card (See wellness check SOP for more about wellness checks).