Review & Audit Invoices

Operating Procedure

This procedure will help to ensure all invoices for the day are correct. Please see the "Checking Out Pets" procedure for a more in-depth view of checking out pets.

Late Checkout Policy:

Late checkout price: Cost of one nightly lodging rate, will be charged:

To ensure all information is correct, follow this additional information:

Daycare, Grooming, and Retail Invoices: 

Once again, at check out you must review each item, line by line, to ensure the receipt is accurate. 

• If there is a grooming service on reservation, insure it has a price. If you are sure it was not completed, keep the service on the reservation without a price, as we want to keep a record of it.
• Ensure pet care warranty quantity is correct