Printing an ID Collar

Operating Procedure

 

Important note: all room cards and ID collars should be printed in the morning, using the 'Reception Tasks Before Opening' procedure. This partucular procedure is only for the following cases:

  • ID collar is damaged/missing and needs a replacement.
  • Pet changed room - we'll need a new collar to reflect the new room.
  • A pet shows up without a reservation.

 

Printing an ID collar

  1. Note: only dogs (who are boarding) get ID collars.
  2. Navigate to the desired pet's reservation screen.
  3. Press the print button at the top right, and then click 'Print Labels'.
  4. This will give you access to a printing preview screen. (Note: if this does not show up, it is because pop-ups are disabled. You must enable popups in order for this screen to show up.)
  5. Press CTRL + P to print - ensure the destination is set to 'Petdetect Raster Printer'
  6. Under 'Copies' you must use the chart below to determine how long the collar will be.
Smaller Breeds (<35 Lbs) Medium or Larger Breeds (~35-80 Lbs) (Most Common) Extra Large Breeds (>80 Lbs)
3 Labels Long 4 Labels Long 5 Labels Long

 

  1. Once the correct number of copies is entered and the correct printing destination is set, print out the label.
  2. Label should be printing now - if they are not,
  • We have a switch (on the cash drawer) to swap between printing from the R1/R2 computer. Ensure that the light on the switch refects the computer you are currently using.
  • Ensure there is a roll of label tape fed into the label printer (the colored side should be down - the roll of label tape fed into the machine should be the one on the left. There must be three rolls of label tape, side-by-side, in order for the label printer to work properly. Again - only the leftmost roll should be fed into the machine.
  • If the label machine is stalling/not printing well, ensure the roll is aligned perfectly, with no additional slack.
  • If the label machine is not cutting each collar well, wipe off the blade CAREFULLY with a disinfectant wipe. Remove all built-on gunk with the wipe and it should cut perfectly after.
  1. Place collar on dog if they are here, or if they have not come in, place the collar on the back wall behind the reception desk.