Customer Service Procedures Browse documents in this category. Adding A Service Addon To An Existing Grooming Service Bad Words Better Replacements Booking Grooming Appointments Booking Reservations Boarding And Daycare Booking A First Day Of Daycare Checking Out Pets Checking Responding To Emails And Updating Immunization Records Day Care Arrivals Checkin At Front Desk Dropoff And Pickup Times Fecal Test Result Chart Filing And Pulling Daycare Room Cards Front Desk Receives Inquiry And The Reservation Specialist In Unavailable Gratuity Tips Overview Late Checkout Fees Lodging Arrivals Checkin At Front Desk Long Term Stays Making Notes On Reservation Appointment Or Service Opg Fecal Processing Guide Phone Calls Printing A Room Card Printing An Id Collar Providing Excellent Customer Service Reception Tasks Before Opening Review Audit Invoices Room Assignments And Size Requirements Taking A Message Understanding Store Credit And Deposits